Booking Information

- Full refund: Cancel within 24 hours of booking and receive a 100% refund of all payments. 
- Deposit forfeited: Cancel more than 60 days before arrival. 10% deposit is non-refundable. 
- Partial Loss: Cancel between 60 and 45 days before arrival. 25% of the reservation total is non-refundable. 
- No refund: Cancel within 45 days of arrival. The reservation is fully non-refundable. 

For more details around cancellations, please visit our cancellation policy page. 


Booking directly through Outpost Whistler ensures you receive the best available rate for our properties. Unlike many third-party booking platforms, which charge guests additional service fees, we do not charge any booking or service fees when you book directly with us.

We've simplified our pricing by including all cleaning fees in the nightly rate. The only additional charges applied to your reservation total are applicable taxes.

No hidden fees, no surprise charges—the price you see while browsing our properties is the price you'll pay.

- At the time of booking - 10% deposit is due. 
- 60 days before arrival - 15% of the reservation total is due. 
- 45 days before arrival - the remaining 75% of the reservation total is due. 

Yes, Outpost Whistler has partnered with Red Sky to provide guests with an option to purchase travel insurance to protect against unforeseen circumstances. Please review our travel insurance page or contact an Outpost Whistler reservation agent to get more information about travel insurance options. 

We know, accidents happen! As part of booking with Outpost, you will have protection from accidental damage that may occur during your stay. Coverage is provided for things such as carpet spills, broken glasses or kitchenware, and stains on furniture. To be covered by this plan, the damage must be accidental, and it must be reported to Outpost within 24 hours of your departure. The accidental damage protection plan does not cover intentional damage or negligence to the property. 


Studio/1 Bedroom $500 in coverage
2 Bedroom $750 in coverage
3 Bedroom $1,000 in coverage
4 Bedroom $1,250 in coverage
5 Bedroom $1,500 in coverage
6 Bedroom $2,250 in coverage

Instead of a traditional security deposit, we place a pre-authorization hold of $500 to $2,000 on your payment method, depending on the size of the property. This is a temporary hold and is only charged if damage, excessive cleaning, fines, or other costs are incurred as a result of negligence or intentional misconduct during your stay.

Provided the property is left in satisfactory condition, and no additional charges apply, the pre-authorization hold will be released within 7 days of your departure.

The minimum age to make a booking is 25-30 years old (depending on the property's size), and the person making the booking must be present at check-in and for the duration of the stay.

Outpost Whistler recognizes its duties and responsibilities under the British Columbia Human Rights Code. Nothing in these terms, conditions and booking policies limits an individual’s ability to seek reasonable accommodation based on their protected characteristics, including age, in the provision of accommodations offered by Outpost Whistler. To the extent that there is any conflict between these booking policies and the Code, the Code shall prevail to the extent of the inconsistency. If you believe you require an accommodation, please email us at [email protected].

- Check-in is available after 4:00 PM on the day of your arrival. 
- Check-out is at 10 a.m. Failure to check out on time may incur additional fees unless the guest services team has approved a late check-out. 
- Early check-in and complimentary late check-out (based on availability) are benefits of the Outpost Rewards Program. 

Guests exceeding the standard occupancy for a property are subject to an additional charge of $35 (plus tax) per person, per night.

We know pets are part of the family, which is why we offer a selection of pet-friendly properties. To ensure a comfortable stay for all guests, pets are only permitted in homes where they are specifically authorized in the property description and included in your reservation.

A one-time pet fee of $75–$100 (plus applicable taxes) will apply for approved pets, depending on the property.

Smoking of any kind is not permitted in any Outpost Whistler homes, on balconies or patios, or anywhere in the complex.

Most of our rental properties include one complimentary parking stall for the duration of your stay, although exceptions may apply. Please refer to the property's listing details to confirm parking availability.

Please note that oversized vehicles exceeding 6'8" in height typically cannot be accommodated in on-site parking facilities and may need to be parked off-site.

Outpost Whistler can help take the stress out of planning your trip by arranging discounted Whistler Blackcomb lift tickets and connecting you with trusted local partners.

We’ve partnered with a range of Whistler businesses to offer exclusive guest discounts on ski and bike rentals, as well as popular activities such as ziplining, snowmobiling, snowshoeing, Vallea Lumina, Scandinave Spa, and more.

Visit the Experiences section of our website to book activities and rentals directly and start planning your stay with ease.

We accept all major credit cards, including American Express, Visa, Mastercard, and Discover. We also accept e-Transfers and bank wire transfers.

All payments are processed in Canadian dollars (CAD).

All vacation rental bookings are subject to applicable taxes: federal (GST 5%), provincial (PST 8%), and local (MRDT 3%).

Minimum stay requirements vary depending on the season and time of year. During off-peak periods, stays can be as short as two nights. During peak seasons, such as Christmas and New Year’s, a minimum stay of five nights or more may be required. Requirements may also vary slightly between properties. Browse our available properties to find the option that best suits your needs.

At Outpost Whistler, all of our properties offer self-check-in.

Outside of regular office hours, Outpost Whistler provides an after-hours emergency line to assist guests with any urgent issues requiring immediate attention.

Our guest app is packed with helpful resources to help you plan your Whistler getaway. Before you arrive, you can browse local activities, book rentals, and discover ways to make the most of your stay.

Once you've checked in, you'll have access to a detailed house manual with property-specific information, tips, and instructions to help you feel right at home. The app also features our curated local recommendations, including restaurants, bars, cafés, shopping, and must-see attractions, so you won't miss any of Whistler's best experiences during your trip.

Yes, the maximum redemption is one night of your stay (average rate).

Rewards

You can redeem on any reservation (four-night minimum) made any time of year.

No.

Yes, the minimum redemption is 50 points which equates to a $50 credit.

Yes, as long as you book an Outpost property you will earn Outpost Points.

No, unfortunately. In order to redeem your Outpost Points, you must book directly through Outpost via our website or by calling our reservations team. 1-877-938-2211

At this time please call 1-877-938-2211 or email us at [email protected] and we will be happy to provide you with your points balance.

Resort Information

You will find Whistler just two hours’ drive (125 km) north of Vancouver, nestled in the stunning Pacific ranges of the Coast Mountains in British Columbia, and just 36 km south of the town of Pemberton. The Coast Mountains of Canada span a distance of almost 1,600 km all the way to Yukon, so it is perfect that Whistler is located so close to Vancouver for easy access to everything you need before embarking on your vacation.

You will find Whistler just two hours’ drive (125 km) north of Vancouver, nestled in the stunning Pacific ranges of the Coast Mountains in British Columbia, and just 36 km south of the town of Pemberton. The Coast Mountains of Canada span a distance of almost 1,600 km all the way to Yukon, so it is perfect that Whistler is located so close to Vancouver for easy access to everything you need before embarking on your vacation.

Whistler is flanked by glaciated mountains on both sides with the town sitting at an altitude of 670 meters, although the nearby Whistler and Blackcomb mountains reach altitudes of over 2,000 meters.

The landscape consists of a number of different microclimates which in turn provides you with a range of environments to explore, from alpine tundra to dry slopes and forests of mixed tree species that are essentially a continuation of the Pacific Northwest’s rainforest.

First of all, the ski slopes of Whistler have an almost 200 day-long season, so you have plenty of opportunities to make the most of the snow on the mountains whether you love skiing, snowboarding, sleigh rides, or snowmobiling. For a more chilled out winter vacation, keep in mind that there are lots of snow tubing options and outdoor ice skating at the Olympic plaza.

Summertime gives you sightseeing gondola tours to view the landscape, access to the many lakes, beaches, and parks, hiking, golf, mountain biking, ziplining, and even bear viewing! The temperatures are even warm enough in the summer for white water rafting, kayaking, and fishing.

The temperatures of Whistler throughout the year vary enough for it to have the perfect summer temperatures for outdoor and water activities and cold enough in winter for the perfect level of snowfall. July and August in particular can see temperatures in excess of 30°C while December and January can see temperatures fall below the -10°C mark. The months from January through to April are considered the best time in the year to go skiing thanks to the quality of the snow, with the Whistler area receiving on average around 11.9 meters of snow annually. January 2020 alone saw 477cms of snowfall, making this the prime time of year to hit the slopes.

There is a great range of activities for the whole family in Whistler that are designed with children in mind. On top of the famous gondola rides and beginner-level skiing, snowboarding, and mountain biking options, you can also choose to go ziplining for a safe yet exciting family activity. Everyone can get lessons and try their hand at axe throwing at Forged Axe Throwing in Function Junction, or you can have a go on the indoor climbing walls at Whistler Core Fitness. There are dedicated snow tubing areas on the mountains, dog sledding experiences, and the chance to experience the Vallea Lumina multimedia park at night.

If the kids are more interested in fun problem solving games, then head on over to Escape! Whistler to experience Whistler’s own escape room facility where you can choose from four different room themes and beginning piecing together clues, solving puzzles, and working together to get out.

Whistler’s next greatest attraction and reason for visiting, right behind the slopes and mountain biking trails, is its nightlife. There is literally something for everyone, from vibrant and boisterous dance clubs to relaxing, quiet bars where you can chill out and enjoy craft beer while playing pool. You can enjoy a number of fine dining options where you are served fresh food that has been harvested just moments before, such as at the Araxi Restaurant and Oyster Bar and the Bearfoot Bistro, or you can find one of the many grills and pizzerias to munch on your favorite pizza and steak dishes.

Whistler is about so much more than the great outdoors and alpine attractions. This is also the cultural hub of the Squamish and Lil’wat nations, boasting some of the richest history in the area. You will have a great time by visiting the following places and combining education, cultural appreciation, and fun.

The Squamish-Lil’wat Cultural Center

This modern museum and cultural center gives visitors a true taste of the Squamish and Lil’wat cultures who have lived in Whistler for longer than memory. The cultural center holds collections of carvings, weavings, and stories through which you can learn about the history and traditions of these two nations. The attached café serves First Nation-inspired food, and every Tuesday and Sunday evening there is a First Nation feast and performance experience.

The Audain Art Museum

One of the newest cultural attractions in Whistler, the Audain Art Museum opened its doors in 2016 and quickly became a favorite place for locals and visitors alike. Their focus is on showcasing British Columbian artists and art from the late 1700s onward, combining exhibits of traditional First Nation pieces with modern work from renowned artists such as Emily Carr and James Hart. They also host traveling exhibits, lectures, and educational opportunities for both children and adults.

Whistler and Blackcomb mountains

37 lifts that give you access to over 200 ski runs and more than 3,000 hectares of skiable area places these two mountains at the top of this list. A number of restaurants and eateries are also located on the mountain and within short walking distances of the gondola base in case you need a warm meal by the mountain.

The Olympic Park

One of the facilities built for the 2010 winter games, you can explore the Whistler Winter Park and check out the unusual looking jumps, join other vacationers on the Nordic skiing trails, or try your hand at biathlon rifle shooting and mountain biking. You can also go on a self-guided tour of the Whistler Sliding Center and have a go on the bobsled and skeleton tracks for some highspeed adrenaline-packed fun.

The Peak-to-Peak Gondola

The peak-to-peak gondola is one of the core experiences that you need to try when in Whistler. Traversing between the mountain peaks with good weather gives you stunning views of the snow-caps, alpine lakes, and dense forests. At times you will find yourself over 500 meters above the ground! From end to end this gondola ride is over 4 kilometers long.

Golfing

There are currently three professionally-designed golf clubs in Whistler where you can play 18 holes with the snowy mountains in the background while being sheltered by the pristine conifer forests and lush vegetation. Booking in advance is almost always necessary however due to the demand for playing on these high-quality courses. You can choose between the Fairmont Chateau Whistler Golf Club, the Nicklaus North Golf Course, and the Whistler Golf Club designed by Arnold Palmer.

Hiking and Climbing

Just like the rest of British Columbia, Whistler has a wide range of walks, hikes, and climbing opportunities for all experience levels. You can start off with some easy walks around the Lost Lake before going up for some elevated mountain-climbing missions. You can choose to go on one of the many one-day hikes to the neighboring Garibaldi or Brandywine Falls provincial parks, or to Garibaldi lake, Cheakamus lake, or Wedgemount lake.

Mountain Biking and Other Outdoor Sports

Whistler is home to some of the highest quality mountain biking trails in the world, and there is something for everyone from smooth beginner trails to challenging cross-country and downhill trails for experienced riders. You will find the hub for everything mountain biking in Whistler at Fitzsimmon’s Chair with access to beginner trails such as EZ Does It, jump trails like the A-Line, and pro trails like the Crabapple Hits and the Dwayne Johnson. At the top of Fitzsimmon’s Chair you will also find the GMC Pump Track and Skills Center where you can get some practice in on your technique before hitting one of the other trails.

Once you are done at Fitzsimmons, take a look at the Garbanzo Chair for steeper and longer descent trails for more experienced riders, or find the Peak Chair for the world’s best alpine riding from an altitude of over 2100 meters.

Whistler is also the home of the world famous Crankworkz mountain biking festival, where the best athletes from around the world take part in the Red Bull Joyride, Dual Slalom Races, the Rockshox Ultimate Pumptrack Challenge, and many more events during August.